ServiceNow ITSM migration involves strategically transitioning from legacy or competing ITSM platforms to the ServiceNow ecosystem. This complex process modernizes service management by consolidating tools, automating workflows, and leveraging Now Platform capabilities for greater efficiency. A successful migration hinges on meticulous planning, data mapping, and custom script conversion to ensure business continuity and minimize disruption. The outcome is a future-proof, intelligent platform that enhances user and employee experiences, provides data-driven insights, and streamlines IT service delivery across the organization, ultimately driving significant ROI and operational maturity.